FAQS
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#Faqs
frequently Asked questions
Welcome to the FAQ section of Mundella Antiques. Here, we have compiled answers to some of the most common questions our customers ask about our collection, purchasing processes, and services. Whether you are new to the world of antiques or an experienced collector, these FAQs are designed to provide you with quick and helpful information on how to navigate our offerings and services effectively. If you have a question that isn’t covered here, please feel free to contact us directly for personal assistance.
How do you source your antiques?
We source our antiques through a variety of means including auctions, estate sales, and directly from collectors. Each piece is carefully verified for authenticity by our team of experts to ensure that we offer only genuine, high-quality antiques to our customers.
Can I view an item before purchasing?
Yes, customers are welcome to visit our store in Nottingham to view items in person. We recommend contacting us in advance to ensure the item is still available and to arrange a viewing appointment.
What payment methods do you accept?
We accept payments via Bank Transfer, MasterCard, Visa, and American Express. All transactions are securely processed to ensure your personal and financial information is protected.
How is shipping handled for fragile items?
Fragile items are meticulously packaged using the best materials and methods to ensure they are protected during transit. We use trusted courier services that specialize in handling antiques and provide full insurance coverage for all shipped items.
Do you offer international shipping?
Yes, we provide international shipping. Please contact us for a shipping quote before making a purchase, as costs can vary significantly depending on the destination and size of the item.
Once your item has been dispatched, we will provide you with a tracking number and details of the courier service. This allows you to track the progress of your delivery online.